A Bookkeeper’s Review of Quickbooks Online

In the realm of small business accounting software, QuickBooks Online stands as a titan, offering an array of features designed to streamline financial management. However, like any tool, it has its strengths and weaknesses. At Friendly Neighborhood Bookkeeping, we’ve use numerous accounting programs. If you want the full story, here is some valuable feedback from our bookkeepers.

Positives:

  • Accessibility: QuickBooks Online’s cloud-based platform allows users to access their financial data from anywhere with an internet connection. This accessibility is particularly advantageous for remote teams or business owners who need to manage finances on the go. Quickbooks Online comes with an approachable and fully integrated phone app as well.
  • User-Friendly Interface: QuickBooks Online features an intuitive interface that makes it easy for users to navigate through various functions, from invoicing to expense tracking. The dashboard provides a snapshot of key financial metrics, facilitating informed decision-making.
  • Comprehensive Features: From invoicing and expense tracking to payroll management and tax preparation, QuickBooks Online offers a wide range of features to meet the diverse needs of small businesses. Its scalability makes it suitable for startups as well as established enterprises.
  • Integration Capabilities: QuickBooks Online seamlessly integrates with numerous third-party apps and services, such as PayPal, Shopify, and TSheets. This integration enhances functionality and efficiency by automating data syncing across platforms.
  • Real-time Collaboration: Collaborative features enable multiple users, such as accountants and team members, to work simultaneously on financial tasks. This fosters transparency and collaboration within the organization.

Negatives:

  • Cost: While QuickBooks Online offers various pricing plans to cater to different business sizes, some users may find the subscription fees to be relatively high compared to other accounting software options. Quickbooks has, over the last few years, consistently increased their pricing. Additionally, add-on features may incur additional costs. (Friendly Neighborhood Bookkeeping offer’s discounted pricing, contact us for more details).
  • Learning Curve: Despite its user-friendly interface, mastering all of QuickBooks Online’s features may require a significant learning curve for some users, especially those who are new to accounting software. Comprehensive training resources are available, but it may take time to become proficient.Limited Customization: While QuickBooks Online provides ample customization options for invoices, reports, and chart of accounts, some users may find its flexibility limited compared to desktop accounting software. Certain advanced customization features may be unavailable. At Friendly Neighborhood Bookkeeping, we are happy to meet with you and provide training and support so that you can be successful (contact us to find out how)
  • Customer Support: While QuickBooks Online offers customer support via phone, chat, and community forums, some users have reported dissatisfaction with response times and the effectiveness of support agents. Improvements in this area could enhance user experience. Friendly Neighborhood Bookkeeping are Quickbooks professionals. We have the answers! Even when we don’t, we have immediate support our Quickbooks Partnership. (Start working with us to simplify your Quickbooks experience)
  • Reliance on Internet Connection: As a cloud-based solution, QuickBooks Online is dependent on a stable internet connection. Users in areas with unreliable internet service may experience disruptions in accessing or updating their financial data.

The Bottom Line:

There may be other online accounting programs, but Quickbooks really does offer the best and easiest to use bookkeeping interface. This will save you a great deal of time compared with lower-priced accounting solutions. For all it’s draw backs, Friendly Neighborhood Bookkeeping can help reduce your costs, expedite your learning curve, and provide enhanced customer support. With Friendly Neighborhood Bookkeeping in your corner, we can help make Quickbooks worth the cost.